A Message from Our Team:
The safety of your pet, family, and our team members continues to be our main priority. The majority of our locations are located within Specialty clinics, and we follow the guidelines adopted by those clinics.
At this time, at each of our locations, we require masks for all and one pet parent per patient in a lobby/ exam room. Please note that although the CDC recently updated its guidance stating that fully vaccinated individuals are no longer required to wear face masks, we believe in safety first for all. We continue to require masks for both team members and Pet Parents for the time being.
For the safety of our team members, kindly reschedule your appointment if you:
- Are exhibiting flu-like symptoms and/or have a temperature over 100.4
- Traveled to/from known COVID-19 hot spots within the previous 10 days
- Had close contact with anyone COVID-19 positive within the previous 10 days
Additional Details Regarding Appointments and Curbside Drop Off
We are excited to announce that we will welcome one Pet Parent per patient into our hospital building. If a Pet Parent is accompanied by small children, we kindly encourage you to take advantage of curbside or drop off.
Curbside appointments are still available if you choose not to come inside the hospital – we want to make sure all of our Pet Parents are comfortable as COVID-19 guidelines continue to change. If you choose curbside service, please don't forget to call upon your arrival!
- Use caution with hot pavement on your pet's paws
- Have fresh water for your pet while you wait to stay hydrated (water bottle and bowl)
Caring for you, your pets, and our team members is the cornerstone of our culture. At this time, we'll need everyone's help to do that. Thank you for your help in ensuring the continued good health of our community and our pets. As always, we appreciate your patience and support as we continue to navigate the ever-changing COVID-19 safety guidance.